This policy covers:
1. IMPORTANT INFORMATION AND WHO WE ARE
2. INFORMATION WE COLLECT AND RECEIVE
2.1 Personal Data
When you register for a CC Chinese account or on our Site, CC Chinese collects personal data that you submit, such as your username, email address, and any other personal or preference information that you voluntarily enter into the Service, as well as your profile picture.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offenses.
When you use the Service, you may set up your personal profile, log study progress. There is no statutory or contractual obligation to provide this data. However, where the data is not provided, we will be unable to provide the service.
2.2 Social Plugins
2.3 External providers
For providing our service, CC Chinese uses the technologies currently and commonly used in the field. To be able to make full use of the services offered by CC Chinese, you must likewise use these technologies (e.g. up-to-date operating systems, Google services) or enable their use on its mobile devices. If older or not commonly used technologies are used, you might only be able to make limited use of the services provided by CC Chinese.
2.4 Aggregated Data
We collect data on the use of the application by means of software from external suppliers for the purpose of detecting and correcting errors and to improve our applications. However, no data are collected in the process from which any external supplier could directly establish any personal connection. In this way, we receive aggregated information on how the apps are used and which features are especially popular, and from this information, we can draw conclusions for future improvements in product development. You can prevent this analysis by changing this in “settings” on the mobile device on which the app is installed.
In addition, we will also be informed if apps crash - if you have enabled this through your device settings. These so-called crash reports are provided by external suppliers. However, no data are processed from which any external supplier could derive any personal connection.
We send you emails for a variety of reasons. These may include confirmations of an order or of a registration. However, communication may also concern information about our services, provided you have not revoked your consent for such usage.
Any email messages we send are saved by us and any emails that may be regarded as business letters will not be deleted during the statutory retention period. We also record any email addresses to which a message could not be delivered in order to request an updated email address.
3. INFORMATION USE
CC Chinese will use your personal data in furtherance of our legitimate interests for the following general purposes:
to provide, update, maintain and protect our services, websites, apps, and business
as required by applicable law, legal process, or regulation
to respond to your questions and comments
to communicate with you via email or within the Service about the Service
for billing, account management, and other administrative matters
to investigate and help prevent security issues and abuse
other purposes as described to you at the point of collection
CC Chinese uses such information to customize the marketing and content you see, fulfill your requests for products and services, improve our Service to you, contact you, conduct research, and provide anonymized reporting for internal purposes.
Please note that if you enter payment details into the Service when purchasing a Paid Service, CC Chinese itself does not receive or store such payment information, and as such information is received, it is stored and used by our payment service providers for the purpose of completing the purchase.
4. TRANSFER OF YOUR PERSONAL DATA
CC Chinese does not forward the personal data of its users to third parties unless the user has given his/her explicit consent or there is a legal requirement to forward the data. Personal details may also be passed on to third parties if this is legally permissible, and it is necessary to pass them on for the fulfillment of our contractual obligations towards our customers. In the case of payment processing, the data for processing the payment transaction are forwarded to the payment services provider if you do not supply the data directly. If you send your payment data directly to the payment services provider, we receive only very limited data. In such cases, we are merely informed whether or not the transaction relating to a specific transaction number has actually taken place. In such cases, we do not receive your account data.
CC Chinese will retain your personal data for as long as we need to in order to fulfill legitimate business interests, conduct audits, comply with (and demonstrate compliance with) legal obligations, resolve disputes and enforce our agreements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements. You have the right to delete your personal data by sending an email requesting so to [email protected] Please note in this case any financial information will be kept in accordance with local laws.
6. DISCLOSURE OF PERSONAL INFORMATION
CC Chinese does not rent, sell, or share personal information about you with third parties except to provide products or services you've requested when we have your permission, or in the following circumstances:
where CC Chinese is responding to a subpoena, court order, or legal process, or to establish or exercise our legal rights or to defend ourselves against legal claims;
where CC Chinese believes it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of CC Chinese's Terms of Service, or as otherwise required by law;
7. CONFIDENTIALITY AND SECURITY
CC Chinese employs safety precautions to guarantee that your data are protected against loss, modification, or misuse. To this end, CC Chinese works with constantly updated firewalls meeting the industry-standard as well as other security systems. At the same time, the user should be aware of the fact that one hundred percent protection against attacks cannot be guaranteed because of the continual appearance of new viruses and other means of attacking the protected data systems of Internet services. CC Chinese will instigate civil and criminal proceedings against any attack by hackers and the like and will inform the users of any cases in which their data have been compromised.
8. YOUR LEGAL RIGHTS
You have the right to:
Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. If the user alters or corrects the details that he/she has provided and deletes old entries, the data previously entered by the user will be completely deleted automatically. An application for correction or deletion is not required. You can edit your personal data at any time within the App’s profile page. This notwithstanding, the user has the right at all times to demand the correction of any inaccurate data concerning him/her stored with CC Chinese. However, the easiest option is for users to correct any such entries themselves.
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us to continue to process it. Please note that due to caching systems, search engines, the interposition of proxy servers, and the like, deleted data may continue to remain accessible even though they are no longer within our systems.
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
If you wish to exercise any of the rights set out above, please contact us as detailed below. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we may refuse to comply with your request in these circumstances. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response. We try to respond to all legitimate requests within 30 days. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
9. CHILDREN'S PRIVACY
CC Chinese provides services intended for use people over the age of 16. By downloading our application, you automatically confirm that you are 16 years of age or older.
10. CONTACTING CC CHINESE
CC Chinese is the trading name of CC Chinese Inc., with a mailing address at CC CHINESE INC., 16192 Coastal Highway, Lewes, DE 19958, USA.